Ecobank reassures customers of 24-hour digital banking during Easter celebrations – TechEconomy.ng

As the Easter holidays approach, Ecobank Nigeria reassured that customers will be able to shop seamlessly and conduct all their transactions through its digital platforms.

These channels are; Ecobank Mobile app, USSD*326#, Ecobank Online, OmniPlus, Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs and PoS terminals.

Customers also have access to an extensive distribution network of more than 50,000 bank branches spread throughout the country.

Speaking on the ubiquitous nature of the Ecobank Mobile app, Babajide Sipe, Head of Marketing and Corporate Communications, Ecobank Nigeria, said the app which is available for download from the Apple Store and Google Playstore makes extremely easy to bank on the go 24/7. , enabling customers to meet their everyday banking needs anywhere, anytime directly from their mobile device.

“Our mobile app allows customers to manage their accounts, send money, make payments, buy airtime, pay for services and perform other transactions within 33 African countries where Ecobank is present. The mobile application is secure, reliable, convenient and accessible to everyone. At Ecobank, we only have one mobile app on Google Play Store unlike other banks with different apps in the respective countries where they operate. Our customers can send money instantly to the 33 African countries where Ecobank is present; transfer money to other national and international bank accounts; transfer to a mobile money wallet in the same country; transfer money by e-mail and SMS in the same country; and send money to Visa cardholders via Visa Direct. Other unique features include the ability to open an Xpress account; create and finance a virtual card; set travel notifications for added card security; block and unblock their bank card; attach other bank cards for transactions; as well as the ability to add bank profiles from different countries. He stated.

Additionally, he said Ecobank customers can “pay for goods via QR code with EcobankPay; split payments with other Ecobank mobile app users; place a standing order for future payment and make cardless ATM withdrawals using Xpress Cash.

He encouraged Nigerians to download the app for a first-hand experience especially during this Easter season for easy banking both locally and across Africa, pointing out that with the revamped app, customers do not need to carry cash to make their purchases, adding that there are no account fees. or paperwork and it can be downloaded instantly for easy banking. He pointed out that users of the mobile application have access to help or quick solutions by chatting with RAFIKI on our Facebook platform. It also provides assistance or to locate the nearest Ecobank branches and distributors.